Refund Policy

At QuickBuyer, we strive to ensure that every customer is satisfied with their purchase. However, we understand that there may be occasions where you may need to return an item. Please read our Refund Policy carefully to understand your rights and options regarding refunds and returns.

1. Eligibility for Refunds

• We accept refund requests for eligible items within [number of days] days from the date of delivery.
• To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
• Certain products may be exempt from being returned, such as perishable goods, personalized items, and digital downloads.

2. Initiating a Refund Request

• To request a refund, please contact our Customer Service team at [contact email or phone number] with your order details and reason for return.
• Our team will assess your request and provide you with instructions on how to proceed with the return process.

3. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
• We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

4. Refund Process

• Once your return is received and inspected, we will send you an email notification to confirm the receipt of your returned item.
• If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] business days.

5. Late or Missing Refunds

• If you haven’t received your refund within the specified timeframe, please first check your bank account or credit card statement.
• If the refund is still not processed, please contact your bank or credit card company for further assistance.
• If you have taken these steps and still have not received your refund, please contact us at [contact email or phone number] for further assistance.

6. Exchanges

• We do not offer exchanges at this time. If you wish to exchange an item, you may return the original item for a refund and place a new order for the desired item.

7. Contact Us

• If you have any questions or concerns regarding our Refund Policy, please don’t hesitate to contact us. Our Customer Service team will be happy to assist you